Diagnosis first
Review the reported symptoms, incoming condition, and electrical findings before choosing a repair. A failure report is the starting point, not a diagnosis.
ABOUT TOKDRAW
Tokdraw specializes in the diagnosis and repair of high-value GPU hardware, including NVIDIA A100, H100, and H200 GPUs. We also repair PCIe GPU cards for professional and consumer applications.
We support U.S. customers who need a practical repair path for failed or unstable equipment. Our service brings together board-level fault isolation, precision component work, and validation in a compatible system.
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HOW WE WORK
Every engagement starts with the hardware, the fault, and the result the customer needs. The agreed scope guides the work.
Review the reported symptoms, incoming condition, and electrical findings before choosing a repair. A failure report is the starting point, not a diagnosis.
Confirm repair scope, parts, validation, and expected timing in writing. Changes to the scope return to the customer for review.
Associate findings, component work, and test results with the device being serviced. Batch programs can define a consistent reporting format.
Discuss sensitive project information through an agreed channel. NDA, access, and information-handling requirements can be set before work begins.
WHO WE SUPPORT
Assess failed GPUs, plan repair batches, and define return-to-service checks around the host environment.
Coordinate diagnosis and board-level repair as part of a wider hardware support engagement.
Request individual GPU or PCIe card assessment, with a clear repair decision and documented disposition.
This website provides information about Tokdraw LLC repair services. Submitting an inquiry does not authorize work or guarantee that a device is repairable.
The actual diagnostic fee, repair price, parts, shipping, taxes, and service timing must be confirmed in an individual written quote. Repair work requires customer approval.
Wait for intake confirmation and shipping instructions before sending equipment. Back up accessible data and remove credentials. Component replacement is subject to compatibility, board condition, and parts availability.
Payment, warranty coverage, return shipping, unrepairable devices, and any enterprise SLA or NDA must be addressed in the accepted service agreement. Brand names identify supported hardware and do not imply manufacturer affiliation or authorization.
The repair form asks for your name, company name, email, device model, and a description of the issue so that your service request can be reviewed and answered.
When you submit, your name, company, email address, device details, and issue description are sent through Cloudflare Workers and Email Service to the Tokdraw contact inbox hosted by Gmail. We use these details to review and respond to your inquiry. Cloudflare Turnstile processes connection and browser information to prevent automated abuse. Form entries are not saved in browser storage. A downloaded copy stays on your device. Contact benjamintu@tokdraw.com with questions about your information.
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Do not include passwords, access tokens, payment card details, or confidential customer data. Confidential enterprise information should be exchanged through an agreed channel after any required NDA is in place.