Technical coordination
Define the host platform, test scope and acceptance criteria so the repair result fits your return-to-service review.
Validation and reportsENTERPRISE SERVICE
Coordinate individual units or repair batches for data centers, AI teams, system integrators and hardware service providers. Scope, timing and reporting are agreed for the engagement.
PROGRAM STRUCTURE
| Stage | What we agree or record |
|---|---|
| Batch review & intake | Models, quantities, priorities and incoming condition, tracked by device. |
| Assessment & approval | Findings, proposed work and approval by unit or agreed repair category. |
| Repair & reporting | Progress, exceptions and test results at the agreed reporting cadence. |
| Return & follow-up | Return status, repair records and warranty coverage for each device. |
FOR YOUR TEAM
Define the host platform, test scope and acceptance criteria so the repair result fits your return-to-service review.
Validation and reportsAgree on NDA and information-handling requirements before sharing sensitive customer, asset or project records.
Discuss an engagementAgree on priorities, expected turnaround, reporting frequency and escalation contacts. Any SLA is defined for the specific engagement.
Service workflowSTART A PROJECT
Share GPU models, quantities, symptoms, current location and the result your team needs. Include details of any available compatible test platform, your target schedule and any NDA or reporting requirements.
Onsite work, specialist package repair and expanded validation are subject to a separate feasibility review.
This website provides information about Tokdraw LLC repair services. Submitting an inquiry does not authorize work or guarantee that a device is repairable.
The actual diagnostic fee, repair price, parts, shipping, taxes, and service timing must be confirmed in an individual written quote. Repair work requires customer approval.
Wait for intake confirmation and shipping instructions before sending equipment. Back up accessible data and remove credentials. Component replacement is subject to compatibility, board condition, and parts availability.
Payment, warranty coverage, return shipping, unrepairable devices, and any enterprise SLA or NDA must be addressed in the accepted service agreement. Brand names identify supported hardware and do not imply manufacturer affiliation or authorization.
The repair form asks for your name, company name, email, device model, and a description of the issue so that your service request can be reviewed and answered.
When you submit, your name, company, email address, device details, and issue description are sent through Cloudflare Workers and Email Service to the Tokdraw contact inbox hosted by Gmail. We use these details to review and respond to your inquiry. Cloudflare Turnstile processes connection and browser information to prevent automated abuse. Form entries are not saved in browser storage. A downloaded copy stays on your device. Contact benjamintu@tokdraw.com with questions about your information.
The website host and Cloudflare Turnstile may receive ordinary connection information, such as your IP address and browser details. This page does not add analytics, advertising cookies, or browser-based form storage.
Do not include passwords, access tokens, payment card details, or confidential customer data. Confidential enterprise information should be exchanged through an agreed channel after any required NDA is in place.