Batch repair & asset tracking
Coordinate quantities and priorities, track devices by part and serial number, and reconcile the outcome for every unit.
B2B & ENTERPRISE
From an individual GPU to a batch of failed units, we organize service around your equipment, priorities, and reporting requirements.
Discuss an Enterprise ProjectData centers · AI infrastructure teams
System integrators · Hardware resellers
Coordinate quantities and priorities, track devices by part and serial number, and reconcile the outcome for every unit.
Agree confidentiality requirements before sharing sensitive records, customer information, or project details.
Define response targets, reporting cadence, escalation contacts, and acceptance criteria for the engagement.
SERVICE OPTIONS
Scope and commercial terms are confirmed for each engagement. No standard turnaround or capacity is assumed for a new project.
For one or a small number of GPUs requiring diagnosis, repair, and validation.
For fleets, recurring returns, and groups of devices with similar symptoms.
For customers who need to explore service at a designated location, subject to feasibility and a written project agreement.
PROJECT PLANNING
Record model families, part numbers, quantities, reported symptoms, prior repairs, and available test platforms. Confirm exclusions and escalation for findings outside the agreed scope.
Agree device identification, receipt checks, separation of incoming and released items, replacement-part records, and the handling of removed components.
Identify authorized contacts, confidential information, approved transfer channels, and any site requirements. Share detailed records after the appropriate protections are established.
Define response expectations, progress updates, escalation contacts, validation coverage, and acceptance evidence. Specify return logistics and any warranty in the written agreement.
This website provides information about Tokdraw LLC repair services. Submitting an inquiry does not authorize work or guarantee that a device is repairable.
The actual diagnostic fee, repair price, parts, shipping, taxes, and service timing must be confirmed in an individual written quote. Repair work requires customer approval.
Wait for intake confirmation and shipping instructions before sending equipment. Back up accessible data and remove credentials. Component replacement is subject to compatibility, board condition, and parts availability.
Payment, warranty coverage, return shipping, unrepairable devices, and any enterprise SLA or NDA must be addressed in the accepted service agreement. Brand names identify supported hardware and do not imply manufacturer affiliation or authorization.
The repair form asks for your name, company name, email, device model, and a description of the issue so that your service request can be reviewed and answered.
When you submit, your name, company, email address, device details, and issue description are sent through Cloudflare Workers and Email Service to the Tokdraw contact inbox hosted by Gmail. We use these details to review and respond to your inquiry. Cloudflare Turnstile processes connection and browser information to prevent automated abuse. Form entries are not saved in browser storage. A downloaded copy stays on your device. Contact benjamintu@tokdraw.com with questions about your information.
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Do not include passwords, access tokens, payment card details, or confidential customer data. Confidential enterprise information should be exchanged through an agreed channel after any required NDA is in place.